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Brightwater Villa, Lake Berkley, Kissimmee

Booking / Rental Conditions


All rentals are subject to the following booking / rental conditions.
  • A booking deposit of £180 / $250 per week or part week is required at the time of booking.
  • The balance plus £250 / $350 refundable security deposit must be paid 8 weeks prior to the date of arrival.  We reserve the right to cancel your booking if the balance is not paid when due.

Period of Rental

The rental period commences 4pm local time on the day of arrival.
The villa must be vacated by 10am on the day of departure.
These standard times can be varied by arrangement, if there are no back to back bookings.

Refundable Security Deposit
A security deposit of £250 / $350 is payable per booking. The deposit will be returned within 2 weeks of  your departure, after we have received confirmation that the villa has been left in a satisfactory condition and the keys and gate fobs have been returned; and phone bill checked.  Notwithstanding the amount of the security deposit, you will be liable for any malicious or avoidable damage occurring during your stay.

Liability
All brochure, web site or other home/villa descriptions are made in good faith and every care is taken to ensure their accuracy, but no liability will be accepted in the event of any error.

Although every effort is made to ensure that the villa is in perfect order for your holiday, we cannot accept liability for any third party claim, accident damage or loss to you, your property or for any medical expenses however incurred. The owner or the owner's agents do not accept liability for injury caused as a result of use of the swimming pool.

No smoking. No pets.

Pool area and children
Children must be supervised at all times by a responsible adult when using the pool. There are pool alarms on the patio doors and it is a federal offence to tamper with them.

Free phone calls
Unlimited calls to US and Canada are provided free.  

Calls to Europe - FAIR USAGE - 2 hours per week are provided free, usage in excess of 2 hours per week will be charged to your security deposit at 20 cents per minute.

Force Majeure
As with any other vacation/holiday, there may be circumstances completely beyond our control and contemplation, in which the property might not be available for your use. Such circumstances are referred to as Force Majeure. Compensation will not be payable if we are obliged by force majeure to change or cancel your vacation/holiday. In these booking conditions, force majeure is, but not limited to, war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, flood, adverse weather conditions, airport or travel closures or any other circumstances beyond our control. Please note that we cannot be held liable for loss of main services such as electricity or water supplies, nor any actions taken in the vicinity of your accommodation by any authority over whom we have no control. Similarly, you should be aware that there may be occasions when an advertised facility is either modified or not available. Such situations may be dictated by local circumstances, necessity for maintenance (e.g. swimming pools), unsuitable weather conditions and other circumstances beyond our control. If we are advised of this, we will strive to inform you in advance, but cannot be held liable in such circumstances and will do our best to make alternative arrangements for you where possible. The owners and/or the management company do not accept any responsibility or liability for any failure of services in the home regardless of how it may have occurred. It is the responsibility of the renter to inform the management company immediately of any problem or shortfall so that it can be corrected, and the management company will use reasonable effort to rectify the problem.

YOU ARE ADVISED TO TAKE OUT YOUR OWN HOLIDAY INSURANCE to include medical and cancellation cover.

Cancellation
In the unlikely event of any cancellation by us, the owners, we will refund you any monies paid as soon as reasonably practicable.
In the event that you cancel your booking for any reason the following cancellation charges will apply:-

Cancellation charges
Period Charges
More than 8 weeks The deposit
Between 6 and 8 weeks 50% of the total rental cost
Between 4 and 6 weeks 75% of the total rental cost
Less than 4 weeks 100% of the total rental cost

Keys
On receipt of full payment, you will receive directions to our villa and the lock box code. On arrival at Lake Berkley, show your ID and registration form to the gate guard who will give you entry fob(s).  On departure, please put home keys in lockbox, and return fobs to gate guard.  The $40 charge for a lost or non returned fob will be deducted from your security deposit.  You can opt out of fobs by asking the gate guard for a paper mirror hanger pass.  Damaged fobs can be replaced by the gate guard.

Your signed or electronic return of the registration form indicates you accept these terms and conditions on behalf of all persons named on the registration form, including any substituted or added at a later date.